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PRIVACY
POLICY

Effective Date: September 10, 2025

 

At hiya pal!, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

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1. What We Collect

We may collect personal information including:

  • Name

  • Email address

  • Child’s name (if provided via waiver or booking)

  • Any other info you voluntarily provide

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2. How We Collect It

We collect this information when you:

  • Sign up for our newsletter

  • Fill out our waiver form

  • Book a party, class, or open play session

  • Contact us directly

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3. What We Do With It

We use your information to:

  • Send newsletters and announcements about events, updates, and specials

  • Communicate with you about your bookings

  • Improve our customer experience

 

We will never sell or share your personal information with third parties, except:

  • As required by law

  • To trusted services that help us operate our business (e.g. email marketing platforms)

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4. How We Protect It

We take reasonable steps to secure your information. While no system is 100% secure, we follow industry best practices to safeguard your data.

 

5. Your Rights

You may unsubscribe from our emails at any time using the link at the bottom of each message. You can also contact us to review or delete your data.

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6. Children’s Privacy

We do not knowingly collect personal information directly from children under 13. Any information related to a child is submitted by a parent or legal guardian for participation purposes.

 

Contact Us:

If you have questions about our privacy practices, email us at hello@hiyapalplayspace.com

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